Introduction to a Thriving Partnership
Since 1995, Air France and SNCF Voyageurs have been emblematic of successful corporate collaboration, exemplifying how companies can integrate services for mutual benefit and enhanced customer satisfaction. Their partnership, originally forged to facilitate easy access to French airports via rail, has significantly evolved, focusing increasingly on sustainability and customer convenience. This year, 2025, marks the 30th anniversary of this partnership, prompting both entities to expand their collaborative efforts further.
Expansion of ‘Train+Air’ Service
The ‘Train+Air’ service, a cornerstone of the Air France and SNCF Voyageurs partnership, has seen substantial growth. Initially covering 28 routes in 2022, the service expanded to 41 routes by 2025, linking 22 train stations across France directly to Paris-Charles de Gaulle and Paris-Orly airports. This service simplifies the booking process by allowing customers to book train and flight segments simultaneously through a fully digital system. The service guarantees support and seamless alternatives in the event of travel disruptions, ensuring a stress-free travel experience for all passengers. Over 600,000 bookings since 2019 underscore the rising popularity of this eco-conscious travel option.
Recent Developments and Future Plans
In a significant move to further integrate their services, Air France announced on February 10, 2025, that members of its Flying Blue loyalty program can now convert their points into electronic SNCF Voyageurs vouchers. These vouchers, ranging from €25 to €100, can be used across the entire TGV INOUI high-speed rail network, promoting greater use of sustainable transport modes among frequent travelers. This enhancement not only rewards loyal customers but also supports the shift towards lower-carbon travel alternatives.
Additionally, in alignment with national goals to curb carbon emissions, France introduced a ban in May 2023 on short-haul domestic flights where train journeys of up to 150 minutes provide a viable alternative. This policy affects routes such as Paris to Nantes, Lyon, and Bordeaux, although it exempts connecting flights. Air France supports this initiative, aligning with its broader commitment to reduce its carbon footprint by 30% per passenger-kilometre by 2030 from its 2019 levels. This commitment is supported by fleet modernization, increased use of sustainable aviation fuel, and the adoption of eco-piloting practices.
Enhancing Customer Experience and Sustainability
As Air France and SNCF Voyageurs continue to refine their partnership, they are keenly focused on improving the integration of their service offerings to provide a smoother and more environmentally friendly travel experience. The continuous enhancements in intermodality between train and air travel are a testament to their commitment to innovation and environmental responsibility. The companies are dedicated to making their services more complementary, which will likely attract environmentally conscious travelers looking to minimize their travel-related carbon emissions.