Air New Zealand’s Business Class Upgrade Delayed
Air New Zealand has announced a delay in the rollout of its highly anticipated new business class suite, which was initially scheduled to be introduced on its Boeing 787 Dreamliner fleet in September 2024. The delay, now pushing the introduction to early 2025, is due to ongoing global supply chain disruptions affecting the delivery of essential components required for the cabin refurbishments.
According to Baden Smith, the Head of Fleet Strategy and Delivery at Air New Zealand, the retrofit program for the 787-9 aircraft will now commence in mid-October 2024, with the first aircraft set to be sent to Singapore for its upgrades. Despite the delay, Smith emphasized the commitment to quality and the thorough preparations involving various checks and crew training to ensure a seamless introduction of the new features.
Changes in Deployment Strategy
Furthermore, Air New Zealand has adjusted its strategy regarding the initial routes that will feature the new Business Premier Suites. Originally slated to debut on flights from Auckland to New York-JFK, the updated business class product may now be introduced on any of the airline’s routes operated by the 787 fleet. This strategic pivot allows the airline flexibility in optimizing the deployment of its upgraded aircraft amidst the unpredictability of aircraft deliveries.
The airline had planned for the new product to be showcased on its longest routes, including Auckland to Chicago and New York. However, with the first of the newly ordered aircraft now expected to be delivered in late 2025, the airline is prepared to retrofit its existing fleet of 787-9s to maintain its competitive edge in passenger experience.
Introduction of Skynest Economy Bunk Beds
In addition to the upgraded business class, Air New Zealand is also set to introduce the Skynest economy bunk beds. This innovative feature, situated between the premium economy and economy classes, comprises six lie-flat sleeping pods arranged in a triple bunk configuration on either side of the aircraft. Each session in a Skynest pod can be booked for four hours, offering economy passengers a chance to rest comfortably on long-haul flights. The service is expected to cost between US$244 and US$370.
The Skynest pods are designed to enhance comfort, equipped with personal ventilation, a reading light, full bedding, a full-size pillow, ear plugs, a USB port, and ambient lighting conducive to rest. This addition underscores Air New Zealand’s commitment to enhancing passenger comfort across all cabin classes.
Future Plans and Fleet Upgrades
Air New Zealand remains committed to investing in its Dreamliner fleet, with comprehensive upgrades planned for its 14 existing aircraft and eight more Dreamliners on order from Boeing. The upgraded 787-9s will feature a total of 42 Business Premier seats, including exclusive Business Premier Luxe suites. These enhancements are part of the airline’s strategy to cater to the demands of ultra-long-haul travel and improve the travel experience across all cabin classes.
Over the past decade, Air New Zealand’s Dreamliners have served over 11 million customers across 59,000 flights, amassing more than 475,000 flying hours. The ongoing investments and upgrades to the fleet highlight the airline’s dedication to maintaining a modern, customer-focused service profile.