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Arrival Meet & Greet Services

Experience Seamless Travel at Istanbul & Sabiha Gökçen Airports

Istanbul Airport Meet & Greet
Istanbul Airport VIP Arrival Meet and Greet Service
Istanbul Airport Departure Assistance

Featured Services

What Offers Our VIP Package

Facilities in International Terminal Lounge

  • Reading & Flight Info

    Reading & Flight Info

    PressReader, FIDS screens

    Stay informed and entertained with digital newspapers/magazines and live flight information at your fingertips.

  • Connectivity & Workspaces

    Connectivity & Workspaces

    Wi‑Fi, meeting & Skype rooms, work areas

    Reliable high‑speed Wi‑Fi and quiet work zones with meeting and Skype rooms to keep you productive on the go.

  • Food & Beverages

    Food & Beverages

    Open buffet, full bar

    Enjoy a curated open buffet and a fully stocked bar offering both alcoholic and non‑alcoholic selections.

  • Wellness & Rest

    Wellness & Rest

    Massage service, rest areas

    Unwind with massage services and comfortable rest areas designed to refresh you before boarding.

  • Family & Prayer Facilities

    Family & Prayer Facilities

    Kids’ playground, WC & Masjid

    Dedicated family amenities and places of worship ensure comfort and convenience for every traveler.

  • Terrace & Retail

    Terrace & Retail

    Terrace access, Unifree Store

    Step out to the terrace or browse premium retail—make the most of your pre‑flight time.

Istanbul Airport Lounge — Domestic

Istanbul Airport Lounge is a comfortable passenger waiting room, located on the domestic departure floor, with television, digital newspapers, magazines, bar, alcoholic and non-alcoholic beverages, rest areas, massage service, working space, open buffet, and dining area, which passengers can benefit from until the time of boarding. Every passenger who benefits/will benefit from the Istanbul Airport Lounge on the domestic departures floor can benefit from the free Buggy service from the Buggy sales point to the lounge area, from the lounge area to the flight gate, depending on availability.

The lounge has a total area of 357 m2 with a seating capacity of 50 people. It is located on the Airside, Domestic departures floor. Passengers can access the Istanbul Airport Lounge Domestic passenger service, located next to the G11 flight gate, after passing through the security check and using the escalator on the right to go downstairs. Only domestic flights are admitted.

Istanbul Lounge interiorLounge seating areaLounge dining areaLounge relaxation area
Important Points

"Key service notes to ensure a smooth and predictable airport experience for every guest."

AssistME Service Handbook

Service notes

Important Points

Please review the following points before booking. These guidelines help us maintain speed, comfort, and predictability across the entire airport journey.

Short‑notice requests (<24h) may be subject to surcharges. Amendments and cancellations under 24h may be treated as no‑show depending on operational constraints.

Children
Under 2 — No Charge
Lounge
Usage up to 24 hours
Security & Passport
Fast Track available
Baggage
Porter — Unlimited allowance

Meet & Greet at Istanbul

Premium Meet & Greet, Tailored for You

Fast Track & Priority

Priority at security and passport — skip long queues with expedited access.

Porter & Buggy

Swift baggage handling and comfortable buggy rides across the terminal.

VIP Lounge Access

Relax before your flight and enjoy premium refreshments and amenities.

Personal Concierge

Personalized welcome and end‑to‑end guidance throughout your journey.

Istanbul Airport Arrival Meet and Assist Service

Istanbul Airport Arrival Meet and Assist Service offers seamless and stress-free arrivals for travelers. Upon landing, experienced staff members greet passengers and assist them through customs, immigration, and baggage claim procedures. With personalized attention, travelers navigate the bustling airport effortlessly, ensuring a smooth transition to their destination. This service prioritizes convenience, efficiency, and comfort, making arrivals at Istanbul Airport a pleasant experience.

Istanbul Airport Departure Meet and Assist Service

Istanbul Airport Departure Meet and Assist Service streamlines the departure process for travelers, providing comprehensive assistance from check-in to boarding. Knowledgeable staff members offer personalized support, guiding passengers through security checkpoints, immigration, and duty-free shopping areas efficiently. With dedicated attention and expertise, this service ensures a hassle-free departure experience, allowing travelers to relax and focus on their journey ahead.

Istanbul Airport Transit Meet and Assist Service

Istanbul Airport Transit Meet and Assist Service offers seamless transitions for travelers connecting through Istanbul. Experienced staff members provide personalized assistance, facilitating smooth transfers between flights. From navigating terminals to expediting security and immigration procedures, passengers receive dedicated support at every step of their transit journey. This service ensures efficiency, comfort, and peace of mind for travelers in transit through Istanbul Airport.

Istanbul Airport’s commitment to elevating passenger experience is exemplified through its comprehensive range of services, including the renowned Meet & Greet, Fast Track, and Transit Assistance offerings. The Istanbul Airport Meet and Greet service goes beyond conventional expectations, providing travelers with a personalized and stress-free journey right from their arrival or departure.

Upon landing, passengers availing the istanbul airport Meet and assist service are warmly welcomed by a dedicated team of professional assistants, adept at ensuring a seamless transition through the bustling airport environment. This service, enriched by personalized attention, extends assistance with luggage handling and expedites the entire airport journey, allowing passengers to navigate with unparalleled ease.

For those seeking an even more streamlined experience, Istanbul Airport offers the Fast Track service, designed to expedite the security and immigration processes. Istanbul Airport Fast Track ensures passengers swift passage through checkpoints, significantly reducing wait times and enhancing overall travel efficiency. This service is ideal for time-conscious individuals who value a hassle-free and prompt airport experience.

In addition to Meet & Greet and Fast Track, Istanbul Airport provides a comprehensive Istanbul Airport Transit Assistance service. Catering to passengers in transit, this service ensures a smooth and stress-free connection between flights. Istanbul Airport’s knowledgeable and dedicated staff assist with everything from efficient transfer processes to navigating the terminal, ensuring passengers make their connecting flights seamlessly.

Istanbul airport Meet and assist service, Fast Track, and Transit Assistance services collectively redefine the travel experience at Istanbul Airport. With an unwavering commitment to passenger satisfaction, these services cater to a diverse range of needs, making Istanbul Airport a standout destination for those seeking a premium and personalized journey. From the warmth of the Meet & Greet to the efficiency of Fast Track and the smooth transitions provided by Transit Assistance, Istanbul Airport sets a new standard for airport services, prioritizing the comfort and satisfaction of every traveler.