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SAW Airport Departure Meet & Greet Services

Experience Seamless Travel at Sabiha Gökçen Airport

SAW Airport Departure
Lounge
Assistance

Featured Services

What Offers Our VIP Package

Facilities in International Terminal Lounge

  • Reading & Flight Info

    Reading & Flight Info

    PressReader, FIDS screens

    Stay informed and entertained with digital newspapers/magazines and live flight information at your fingertips.

  • Connectivity & Workspaces

    Connectivity & Workspaces

    Wi‑Fi, meeting & Skype rooms, work areas

    Reliable high‑speed Wi‑Fi and quiet work zones with meeting and Skype rooms to keep you productive on the go.

  • Food & Beverages

    Food & Beverages

    Open buffet, full bar

    Enjoy a curated open buffet and a fully stocked bar offering both alcoholic and non‑alcoholic selections.

  • Wellness & Rest

    Wellness & Rest

    Massage service, rest areas

    Unwind with massage services and comfortable rest areas designed to refresh you before boarding.

  • Family & Prayer Facilities

    Family & Prayer Facilities

    Kids’ playground, WC & Masjid

    Dedicated family amenities and places of worship ensure comfort and convenience for every traveler.

  • Terrace & Retail

    Terrace & Retail

    Terrace access, Unifree Store

    Step out to the terrace or browse premium retail—make the most of your pre‑flight time.

Istanbul Airport Lounge — Domestic

Istanbul Airport Lounge is a comfortable passenger waiting room, located on the domestic departure floor, with television, digital newspapers, magazines, bar, alcoholic and non-alcoholic beverages, rest areas, massage service, working space, open buffet, and dining area, which passengers can benefit from until the time of boarding. Every passenger who benefits/will benefit from the Istanbul Airport Lounge on the domestic departures floor can benefit from the free Buggy service from the Buggy sales point to the lounge area, from the lounge area to the flight gate, depending on availability.

The lounge has a total area of 357 m2 with a seating capacity of 50 people. It is located on the Airside, Domestic departures floor. Passengers can access the Istanbul Airport Lounge Domestic passenger service, located next to the G11 flight gate, after passing through the security check and using the escalator on the right to go downstairs. Only domestic flights are admitted.

Istanbul Lounge interiorLounge seating areaLounge dining areaLounge relaxation area
Important Points

"Key service notes to ensure a smooth and predictable airport experience for every guest."

AssistME Service Handbook

Service notes

Important Points

Please review the following points before booking. These guidelines help us maintain speed, comfort, and predictability across the entire airport journey.

Short‑notice requests (<24h) may be subject to surcharges. Amendments and cancellations under 24h may be treated as no‑show depending on operational constraints.

Children
Under 2 — No Charge
Lounge
Usage up to 24 hours
Security & Passport
Fast Track available
Baggage
Porter — Unlimited allowance

Service Description

Departure

Arrival

Right at the jet bridge or curbside, our dedicated greeters will be waiting with a personalized name sign, making sure you feel recognized and valued from the very first moment. They’ll expertly escort you through Sabiha Gökçen Airport, assisting with luggage, fast-tracking you through formalities, and ensuring a smooth, stress-free arrival.

Whether you’re arriving for business or leisure, our exclusive Meet & Greet service at Sabiha Gökçen delivers exceptional comfort, efficiency, and sophistication from the second you land.

Passport Control

Sabiha Gökçen Airport Express Passport Service – Breeze Through with Ease!

Passport control can often be a tedious and stressful part of any journey. With our premium Fast Track Passport Service at Sabiha Gökçen Airport, you can bypass long queues and enjoy a smooth, hassle-free travel experience.

Whether you’re arriving, departing, or in transit, our professional airport greeters will welcome you and escort you through a dedicated fast-track lane—ensuring quick and effortless immigration clearance. Say goodbye to crowded lines and delays—our service is designed to save you valuable time and maximize your comfort.

  • Busy professionals who value speed and efficiency.
  • Families with children looking for a hassle-free airport experience.
  • Frequent flyers and VIPs seeking comfort and priority treatment.
  • Passengers with short layovers who need fast and smooth transit.

From arrival to departure, Sabiha Gökçen Airport Fast Track ensures a smooth, stress-free experience tailored to your needs. Your time, comfort, and convenience come first.

Custom Assistance

After a long flight, the last thing you want is to face complicated customs procedures. Our dedicated Customs Assistance service at Sabiha Gökçen Airport is here to eliminate the hassle and streamline your arrival.

Our experienced team will be by your side every step of the way—handling paperwork, guiding you through declarations, and assisting with any special requirements. Whether you’re carrying high-value items, duty-free goods, or simply want a stress-free arrival, we’ll ensure your passage through customs is fast, smooth, and worry-free.

Baggage Assistance

Managing multiple or heavy bags can quickly turn a smooth journey into a tiring experience. That’s where our Luggage Handling (Porter) Service at Sabiha Gökçen Airport steps in — to lighten your load and enhance your comfort.

Our professional porters are ready to assist with every aspect of your baggage — from lifting and transporting to safely delivering your luggage to the check-in counter, baggage claim area, or directly to your vehicle. Whether you’re arriving, departing, or transferring to another flight, we ensure your belongings are handled with care, so you can move through the airport stress-free.

Lost Baggage

If your luggage goes missing, don’t worry — our Lost and Found Baggage Assistance will help you quickly locate and recover it. Our team handles all paperwork and coordinates with airport officials to ensure a smooth process. Travel stress-free knowing we’re here to support you.

Private assistance during all airport experience

From the moment you arrive until you depart, our committed team takes care of every detail—handling your paperwork, managing your luggage, and guiding you through all airport procedures. Enjoy a seamless, stress-free journey with personalized support tailored just for you at every stage of your travel.